Six years of notes
What we have learned about delegation, hiring and keeping a business running without doing all of it yourself.
Five phrases founders say on almost every discovery call. What each one usually means, and what to be honest with yourself about before you hire anyone.
Read the article →Assistants rarely leave because the work was hard. They leave because of what day one never covered.
Read the article →Running a small business often feels like constant firefighting. Operations, email, clients, marketing and growth, all at once.
Read the article →Startups move fast, and speed without operational support turns into burnout. Why founders bring in help before their first full-time hire.
Read the article →The long version. Scoping the role, writing the brief, screening, trialling and onboarding, start to finish.
Read the article →How small businesses and startups scale faster and stay lean without expanding payroll.
Read the article →Hiring support should reduce stress, not add to it. Most businesses struggle because they hire before they have clarity.
Read the article →The hard part is not availability, it is clarity. What the categories actually mean and which one fits your situation.
Read the article →If the to-do list keeps growing but capacity does not, this is where to start handing things over.
Read the article →How to find your first assistant without writing a job post or running a hiring process.
Read the article →Why India remains the main hub for remote administrative support, what you can outsource, and how to pick a partner.
Read the article →What changes when search stops being a list of links and starts being an answer.
Read the article →Thirty minutes on a call and you will know exactly what you should stop doing yourself.
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